We want to hire a Local Carbon Club Coordinator!
In conjunction with the Department of Work and Pensions, Don’t Do A Dodo Ltd. is looking to hire a Local Carbon Club Coordinator to work on our launch project in Chesterfield, Derbyshire. This individual must be under 25 years old and in receipt of Universal Credit, as the job is financed by the government’s Kickstart scheme.
Who are we looking to hire?
Don’t Do A Dodo Ltd. would like to hire an enthusiastic person to join the company’s Local Carbon Club in Chesterfield for a minimum of six months, starting August 1st 2021. The purpose of a ‘Local Carbon Club’ is to try and influence the behaviour of ordinary householders so that they join in the fight against climate change.
The jobholder will support local householders as they sign up to offers for low carbon products such as solar panels, smart thermostats, and low energy LED lightbulbs.
The role involves:
- setting up new product and service offers on Don’t Do A Dodo’s sales portal
- fully documenting them on both the portal and on the company’s website.
The jobholder will also handle enquiries from prospects about product offers, and support new customers along their installation journey. Example tasks include:
- answering queries about supplier installation dates
- resolving snagging issues as part of the aftersales process.
In this way, the jobholder will be a ‘consumer champion’ within the company, helping to ensure our customers experience superb service both before, during and after acquisition of low-carbon products and services.
The goal is to give local householders the gentle push they need to “do the right thing”. The Chesterfield Local Carbon Club is the first of several such Clubs that Don’t Do A Dodo plans to set up. But we want to refine our business model in Chesterfield before attempting a national rollout.
Required skills and experience
The jobholder will be:
- passionate about customer service, so experience in a customer-facing role would be interesting.
- able to complete tasks with good attention to detail and strong organisational skills.
- a good communicator, with, ideally, some word processing, spreadsheeting and IT experience.
We are also looking for team working and listening skills, and a constructive and enquiring approach.
Specific experience of order processing, enquiries and after-sales roles would be of interest though none is essential.
Knowledge of low carbon products and services is not required as full advice, training and guidance will be given. That said, a general desire to join in the fight against climate change would be most welcome.
“If you hire me, how long will it be for?”
We wish to hire someone for 25 hours a week, for at least six months, starting 1st August 2021. National minimum wage will apply, in line with Kickstart scheme requirements.
We are open to flexible hours, spread across the 5 days of the normal working week, in order to allow for personal work/life balance.
The role will involve home and office-based working as part of a team who are used to remote, online collaboration. When in the office, the jobholder will be based at Monkey Park Community Hub, for one day a week. The rest of the working hours can be carried out from home, using remote access software. The jobholder will have to attend online meetings and learning events, as part of their home-working schedule.
What’s it like to work at Don’t Do A Dodo Ltd?
In 2020, two University of Sheffield students joined us for short placements through the Santander Scheme. Here is a short quote from the first one:
My time working for Don’t Do A Dodo was great. Whilst my specific role was to help develop the brand’s web presence through writing articles for the site (amongst other roles establishing the brand’s aesthetic and general outlook), I felt as though I was thoroughly involved with the wider project. The small team and friendly atmosphere made me feel like my contributions were truly valued. I am excited to see how Don’t do a Dodo’s unique vision to make homes more eco catches on in the future. (Physics student)
And this is what the second one had to say…
I love working for Don’t Do A Dodo because it has provided me with the opportunity to use my engineering skills towards something I really care about. The Founders are extremely passionate about what they do and always encourage involvement in different sides of the business.
The work hours are flexible which makes Don’t Do A Dodo an ideal place for remote working. So, if you are someone who is looking to work for a start-up that is making a real difference whilst gaining new skills, Don’t Do A Dodo is definitely the place for you! (Computer Science student)